Super Meteor 650

Insurance Policy FAQ

  1. Are the motorcycles insured?

    We have Third Party Coverage for all the motorcycles by default. Comprehensive insurance can be opted for at an extra daily charge. If the renter intends to travel to Oman, we need prior intimidation so insurance can be arranged.

    What about Riders and passengers?

    Our insurance does not cover the riders by default. Rider insurance can be arranged at an extra charge but passenger insurance is not provided. It is advised to ensure that your insurance provider covers you for motorcycle accidents. Tourists (non-UAE residents) also need to make sure they’re covered under their travel insurance for motorcycle accident (high risk activity) while overseas. 

    What are the Conditions / limitations?

    Rides should be over 25 years of age and have held a license for more than a year, at the time of renting the motorcycles. Riders between the age of 21 and 25 and/or holding a license less than a year can still get coverage but the insurance and excess charges would be higher.

    All riders should have a valid license accepted in the UAE. Valid license in this case means either a license issued by the UAE or any GCC country or a license from any of the countries that do not require an international license for the UAE or an international license from a country whose IDP (International Driving Permit) is accepted in the UAE.

    A tourist or visitor can ride a Dubai-registered motorcycle if they have an international driving license. This is in respect of visitors who have both a driving license and a passport from certain countries, these countries include: all the GCC nations, Austria, Belgium, Spain, Germany, France, Ireland, Netherlands, Italy, United Kingdom, Turkey, Greece, Switzerland, Norway, Denmark, Sweden, Romania, Poland, Finland, Portugal, Canada, United States, South Korea, Hong Kong, Singapore, Japan, Australia and New Zealand. This list can be updated by the authorities without notice so please confirm with us before booking.

    All other nationalities must also obtain an International Driving Permit which is available in a home country or via Emirates Post in the UAE. Note this must be obtained whether specifically requested or not.

    What do I have to pay in case the motorcycle is damaged (TPL Only)?

    Renter has to cover the cost of any damage caused to the motorcycle + any police fines/charges + AED500 handling fee. 

    What do I have to pay if I meet with an accident resulting in motorcycle damage (Comprehensive coverage)?

    If you meet with an accident and the police report is green, which means you’re not at fault for the damage/accident, you will not be required to pay anything. Not even the insurance excess payment. 

    For any damage to the motorcycle which is minor and an insurance claim must be made, we will withhold the security deposit if the police report mentions you to be at fault. 

    Your maximum liability in this case is the security deposit amount for the motorcycle. You also owe any fine payment charges + handling fee if applicable. Please note that the fines vary between the emirates. Your details will be with the police and not paying this is not an option and you are liable and responsible for any legal issues this might create if the fines are not paid. 

    What about miscellaneous damage (no police report)?

    If the damage is caused by renter but cannot be termed as an accident (police report), then they owe us the actual cost for repair and this amount will be deducted from the security deposit. For e.g., if someone scratches the paint or you drop the bike or the seat gets ripped by a sharp object, etc., these things can’t be claimed from the insurance.

    What do I have to pay if I meet with an accident resulting in motorcycle being a total loss?

    Renter is liable to pay a replacement cost of the bike in case there is a total loss plus any fines and any third party damage not covered by our insurance. 

    Finally… we will try our best to make this a hassle-free experience for you. On your part, you need to make sure you are as responsible as possible with our motorcycles and enjoy the ride. Any misuse of the motorcycle will result in costs payable by you. No burnouts, no wheelies, no jumps, no reckless riding.

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